Terms of service.

Steady is an educational program about ADHD-aware systems, routines, and strategies. It is not therapy, medical care, diagnosis, or a crisis service. It does not establish a clinical or therapist-patient relationship with Kevin Barr, LMFT, or with New Tree Counseling.

If you are in crisis or need immediate help, call or text 988 (the Suicide & Crisis Lifeline in the US), dial 911, or go to your nearest emergency room. We do not monitor tasks, Journal entries, or any other in-app text for signs of crisis, and we are not equipped to respond to one.

You must be at least 18 years old and a resident of the United States. By signing up, you confirm both.

You sign in through our self-hosted identity provider. Account setup or invite emails may include a link that lets you finish signing in; don't share those links. You're responsible for activity on your account; if you suspect someone else has access, email kevin@newtreecounseling.com and we'll invalidate active sessions.

Pricing is shown on the checkout page and is in US dollars. Payment is processed by Stripe; we don't see your card details.

14-day refund window. If Steady isn't a fit, email kevin@newtreecounseling.com within 14 days of purchase and we'll refund your payment in full. Refund requests after the window are at our discretion.

You can cancel any active subscription from /portal/me/billing. Cancellation takes effect at the end of the period you've already paid for.

Some Enrollees receive complimentary access by invitation — for example, during a beta period. If your access is complimentary, no payment is collected and the payment + refund terms above don't apply to you. Everything else on this page does, including your data rights: export and deletion work the same way for every Enrollee.

Complimentary access lasts for the period stated in your invitation, or until the beta period ends. We'll tell you before it ends, and what happens next (including any offer to continue as a paying Enrollee) before anything changes.

During a beta, parts of the program are still being finished. Features may change, move, or be removed, and the iOS app may be distributed as a pre-release build through Apple TestFlight, which has its own terms from Apple.

You can close your account any time from /portal/me. Closure is soft-delete for 14 days (you can restore by emailing kevin@newtreecounseling.com); after that, the account and all linked data are permanently deleted. Stripe retains its own transaction history per its obligations — see the Privacy page.

You agree not to:

• Share or resell program content.
• Reverse engineer, scrape, or attempt to bypass access controls.
• Use the service to harass, defame, or harm anyone — including yourself, by attempting to use Steady in place of professional care during a crisis.
• Submit content you do not have the right to share.

We may suspend or terminate accounts that violate these rules.

Program content (lessons, handouts, videos, prompts, strategy cards, brand assets) is the property of Kevin Barr / New Tree Counseling and is licensed to you for personal, non-commercial use during your active enrollment. Your own content — Journal entries, tasks, Steady Work responses, Assessment answers — stays yours. We do not claim a license to use it beyond delivering the service to you.

Steady is provided “as is.” To the maximum extent permitted by law, New Tree Counseling and Kevin Barr disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service is uninterrupted, error-free, or that any specific outcome will result from using it.

Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, consequential, or punitive damages.

These terms are governed by the laws of the state where New Tree Counseling is registered, without regard to its conflict-of-laws principles. Disputes will be resolved in that state's courts; final venue + arbitration terms will be confirmed in the legal-reviewed version of this page.

We may update these terms. We'll bump the “Last updated” date at the top and email signed-in Enrollees if the change is material. Continuing to use the service after a change means you accept the updated terms.

New Tree Counseling, P.C. — Kevin Barr, LMFT.
kevin@newtreecounseling.com